1win KYC & AML Policy

The platform applies KYC and AML frameworks to verify identity, prevent fraudulent activity, and combat financial crime. These measures uphold the following commitments:

• Fair play for all participants
• User safety through verified accounts
• Transparency in operations and account management
• Regulatory compliance with applicable Indian laws
• Account protection against unauthorised access
• Responsible gaming standards across all activities

Every new user must complete identity verification to activate full account functionality. Document submission may be requested at registration or before the first withdrawal:

• Government-issued photo identification (Aadhaar, PAN card, passport, driving licence)
• Proof of address dated within the last three months (utility bill, bank statement, rental agreement)
• Payment-method ownership confirmation (bank account details, e-wallet screenshots, card images)
• Additional documentation for enhanced due diligence when required by regulatory obligations

The platform implements multi-layered controls to prevent money laundering and detect illegal activity. Transaction monitoring and automated detection systems operate continuously:

• Real-time transaction and account activity monitoring
• Automated detection rules for unusual patterns or high-risk behaviour
• Enhanced due diligence for significant transactions or atypical account usage
• Manual reviews of large or irregular fund transfers
• Risk scoring algorithms applied to user profiles and payment methods
• Sanctions screening and politically exposed persons (PEP) checks
• Reporting to competent authorities when suspicious activity is identified

The platform enforces strict restrictions to maintain compliance with KYC and AML standards. The following actions violate policy and trigger enforcement:

• Creating or operating multiple accounts under different identities
• Submitting forged, altered, or stolen identification documents
• Attempting to launder funds through betting or withdrawal cycles
• Manipulating system functions to bypass security measures
• Sharing, selling, or transferring account access to third parties
• Using payment instruments not registered in the account holder’s name
• Providing false or misleading personal data during registration or verification

Violations of KYC or AML requirements trigger enforcement measures proportionate to the severity and nature of the breach. The platform may impose temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from non-compliant transactions, and reporting to competent authorities where applicable under Indian law.

Users bear responsibility for maintaining accurate and current account information throughout their engagement on the platform. All personal data submitted during registration must reflect truthful identification details, and document submission must be completed promptly when requested by the compliance team. Users must respond to requests for additional documents within the specified timeframe to avoid service interruptions. Payment methods used for deposits or withdrawals must be registered in the account holder’s legal name, and any suspicious activity observed on the account should be reported immediately to customer support. Failure to fulfil these obligations may result in account restrictions or closure.

The platform upholds fair play and transparency to protect all users and maintain a secure gaming environment. These principles guide operational and compliance practices:

• Full compliance with KYC and AML standards mandated by regulatory requirements
• Confidentiality and protection of personal data collected during ID verification
• Ongoing monitoring for suspicious activity to detect and prevent financial crime
• Prevention of manipulation, fraud, and unfair behaviour through automated and manual reviews
• User support available to address safety, security, and account protection matters
• Shared responsibility between the platform and users to uphold responsible gaming
• Equal conditions for all users, ensuring no preferential treatment or discrimination